Cloud Connector Help
How can we help?
Frequently Asked Questions
What is a Cloud Connector?
How does a Cloud Connector work?
The remote control for my Cloud Connector is not working. What should I do?
What are the benefits of using a Cloud Connector?
Do I need a smart TV to use a Cloud Connector?
What are the requirements for using a Cloud Connector?
Can the Cloud Connector be configured with wired Ethernet?
Can I use a Cloud Connector with any TV?
How do I set up a Cloud Connector?
Can I power the Cloud Connector using my TV's USB port?
What streaming services are available on a Cloud Connector?
How do I update the software on my Cloud Connector?
I've connected my Cloud Connector, but there is no display on my TV. What should I do?
My Cloud Connector is not connecting to my Wi-Fi network. What could be the problem?
I'm experiencing buffering or playback issues during streaming. How can I improve the performance?
I'm having trouble navigating or accessing certain features on my Cloud Connector. What can I do?
The picture quality on my Cloud Connector seems poor or distorted. How can I improve it?
How do I connect to a different home network?
I cannot connect from a shared public network like hotel or airport lobby. Why?
Why does my video keep stuttering or frequent show low quality?